Repeated Complaints
📄 Complainants PDF 📄 Same-Issue PDF 📄 Recurrence PDF🔁 Repeat Complainants (6 callers with 3+ complaints)
CSVSame mobile number raising 3+ complaints, with their address and the nature of complaints raised. High counts on a single street usually mean an unresolved recurring problem.
| Mobile | Count | Name(s) | Address (Street) | Depot | Nature of Complaint |
|---|---|---|---|---|---|
| 9944997094 | 8 | Ibrahim / Ibrahim muhaisen | Vellala Street | 112 | New Sewer Connection Renewal, Others, Sewer - House Block, Sewer Main Block |
| 9710558575 | 7 | Nirmala | Vellala Street | 112 | Sewer Main Block |
| 7200063809 | 6 | Kesavakumaran | Vellala Street | 112 | No Water Supply, Others, Sewer - House Block, Sewer Main Block |
| 9035356075 | 3 | Senthil Kumar V | Vellala Street | 112 | Sewer - House Block, Sewer Main Block |
| 9790739819 | 3 | MURALIMENON | Vellala Street | 112 | No Water Supply, Sewer Main Block |
| 9841645470 | 3 | S venkay | Vellala Street | 112 | Sewer - House Block |
📍 Same Issue · Same Street (3 chronic combinations, 5+ repeats)
CSVStreet + category combinations occurring 5+ times — chronic chokepoints where tickets keep getting closed but the cause isn't fixed.
| Count | Category | Street | Depot |
|---|---|---|---|
| 24 | Sewer Main Block | Vellala Street | 112 |
| 8 | Sewer - House Block | Vellala Street | 112 |
| 7 | No Water Supply | Vellala Street | 112 |
⏱ Recurrence — Same Issue · Same Street
PDFHow fast the same category recurs on a street. Avg gap = mean days between consecutive complaints; higher per-month = faster-recurring, unresolved.
| Category | Street | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| Sewer Main Block | Vellala Street | 112 | 24 | 22.7d | 1.38 |
| Sewer - House Block | Vellala Street | 112 | 8 | 61.4d | 0.56 |
| No Water Supply | Vellala Street | 112 | 7 | 45.3d | 0.77 |
⏱ Recurrence — Repeat Complainants
PDFHow often the same caller comes back. Avg gap = mean days between that caller’s complaints.
| Mobile | Name | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| 9944997094 | Ibrahim / Ibrahim muha | 112 | 8 | 47.6d | 0.72 |
| 9710558575 | Nirmala | 112 | 7 | 41.7d | 0.84 |
| 7200063809 | Kesavakumaran | 112 | 6 | 57.4d | 0.63 |
| 9035356075 | Senthil Kumar V | 112 | 3 | 25.4d | 1.77 |
| 9790739819 | MURALIMENON | 112 | 3 | 15.4d | 2.92 |
| 9841645470 | S venkay | 112 | 3 | 25.5d | 1.76 |
| Category | Total | Streets | Complainants | Spread |
|---|---|---|---|---|
| Sewer Main Block | 24 | 1 | 11 | |
| Sewer - House Block | 8 | 1 | 6 | |
| No Water Supply | 7 | 1 | 5 | |
| Others | 3 | 1 | 3 | |
| New Sewer Connection Renewal | 1 | 1 | 1 | |
| Water Short Supply | 1 | 1 | 1 |