Repeated Complaints
📄 Complainants PDF 📄 Same-Issue PDF 📄 Recurrence PDF🔁 Repeat Complainants (7 callers with 3+ complaints)
CSVSame mobile number raising 3+ complaints, with their address and the nature of complaints raised. High counts on a single street usually mean an unresolved recurring problem.
| Mobile | Count | Name(s) | Address (Street) | Depot | Nature of Complaint |
|---|---|---|---|---|---|
| 6382958394 | 21 | Monisha / Monisha S | Pirasanna Vinayagar Koil 1St Street | 118 | No Water Supply, Sewer - House Block, Sewer Main Block |
| 6381300614 | 5 | Saran / Saravanan | Pirasanna Vinayagar Koil 1St Street | 118 | Sewer Main Block |
| 9952951934 | 5 | Jayalakshmi | Pirasanna Vinayagar Koil 1St Street | 118 | Sewer Main Block, Water Pollution |
| 9962630993 | 5 | BABU | Pirasanna Vinayagar Koil 1St Street | 118 | No Water Supply, Sewer Main Block |
| 8072080130 | 3 | Anandkumar | Pirasanna Vinayagar Koil 1St Street | 118 | No Water Supply, Sewer Main Block |
| 8939092041 | 3 | Saravanan | Pirasanna Vinayagar Koil 1St Street | 118 | Sewer - House Block, Sewer Main Block |
| 9003105221 | 3 | RAVI | Pirasanna Vinayagar Koil 1St Street | 118 | No Water Supply |
📍 Same Issue · Same Street (3 chronic combinations, 5+ repeats)
CSVStreet + category combinations occurring 5+ times — chronic chokepoints where tickets keep getting closed but the cause isn't fixed.
| Count | Category | Street | Depot |
|---|---|---|---|
| 26 | Sewer Main Block | Pirasanna Vinayagar Koil 1St Street | 118 |
| 15 | No Water Supply | Pirasanna Vinayagar Koil 1St Street | 118 |
| 12 | Sewer - House Block | Pirasanna Vinayagar Koil 1St Street | 118 |
⏱ Recurrence — Same Issue · Same Street
PDFHow fast the same category recurs on a street. Avg gap = mean days between consecutive complaints; higher per-month = faster-recurring, unresolved.
| Category | Street | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| Sewer Main Block | Pirasanna Vinayagar Koil 1St Street | 118 | 26 | 19.9d | 1.57 |
| No Water Supply | Pirasanna Vinayagar Koil 1St Street | 118 | 15 | 32d | 1 |
| Sewer - House Block | Pirasanna Vinayagar Koil 1St Street | 118 | 12 | 34.9d | 0.94 |
⏱ Recurrence — Repeat Complainants
PDFHow often the same caller comes back. Avg gap = mean days between that caller’s complaints.
| Mobile | Name | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| 6382958394 | Monisha / Monisha S | 118 | 21 | 26.5d | 1.19 |
| 6381300614 | Saran / Saravanan | 118 | 5 | 35.3d | 1.06 |
| 9952951934 | Jayalakshmi | 118 | 5 | 135.8d | 0.28 |
| 9962630993 | BABU | 118 | 5 | 115.2d | 0.33 |
| 8072080130 | Anandkumar | 118 | 3 | 220.2d | 0.2 |
| 8939092041 | Saravanan | 118 | 3 | 7.9d | 5.67 |
| 9003105221 | RAVI | 118 | 3 | 151.6d | 0.3 |
| Category | Total | Streets | Complainants | Spread |
|---|---|---|---|---|
| Sewer Main Block | 26 | 1 | 12 | |
| No Water Supply | 15 | 1 | 7 | |
| Sewer - House Block | 12 | 1 | 3 | |
| Water Pollution | 3 | 1 | 1 | |
| Others | 2 | 1 | 2 |