Repeated Complaints
📄 Complainants PDF 📄 Same-Issue PDF 📄 Recurrence PDF🔁 Repeat Complainants (2 callers with 3+ complaints)
CSVSame mobile number raising 3+ complaints, with their address and the nature of complaints raised. High counts on a single street usually mean an unresolved recurring problem.
| Mobile | Count | Name(s) | Address (Street) | Depot | Nature of Complaint |
|---|---|---|---|---|---|
| 9962896037 | 6 | SUNDHARI | Kamaraj Street | 123 | Sewer Main Block, Water Pollution |
| 9042165700 | 3 | Ashokkumar | Kamaraj Street | 123 | Sewer Main Block |
📍 Same Issue · Same Street (2 chronic combinations, 5+ repeats)
CSVStreet + category combinations occurring 5+ times — chronic chokepoints where tickets keep getting closed but the cause isn't fixed.
| Count | Category | Street | Depot |
|---|---|---|---|
| 12 | Water Pollution | Kamaraj Street | 123 |
| 8 | Sewer Main Block | Kamaraj Street | 123 |
⏱ Recurrence — Same Issue · Same Street
PDFHow fast the same category recurs on a street. Avg gap = mean days between consecutive complaints; higher per-month = faster-recurring, unresolved.
| Category | Street | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| Water Pollution | Kamaraj Street | 123 | 12 | 31.3d | 1.05 |
| Sewer Main Block | Kamaraj Street | 123 | 8 | 61.7d | 0.56 |
⏱ Recurrence — Repeat Complainants
PDFHow often the same caller comes back. Avg gap = mean days between that caller’s complaints.
| Mobile | Name | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| 9962896037 | SUNDHARI | 123 | 6 | 66.7d | 0.54 |
| 9042165700 | Ashokkumar | 123 | 3 | 20.7d | 2.18 |
| Category | Total | Streets | Complainants | Spread |
|---|---|---|---|---|
| Water Pollution | 12 | 1 | 6 | |
| Sewer Main Block | 8 | 1 | 6 | |
| No Water Supply | 3 | 1 | 3 | |
| New Water Connection Renewal | 2 | 1 | 2 | |
| Others | 1 | 1 | 1 | |
| Sewer - House Block | 1 | 1 | 1 | |
| Street Tank Supply Not Made | 1 | 1 | 1 |