Repeated Complaints
📄 Complainants PDF 📄 Same-Issue PDF 📄 Recurrence PDF🔁 Repeat Complainants (4 callers with 3+ complaints)
CSVSame mobile number raising 3+ complaints, with their address and the nature of complaints raised. High counts on a single street usually mean an unresolved recurring problem.
| Mobile | Count | Name(s) | Address (Street) | Depot | Nature of Complaint |
|---|---|---|---|---|---|
| 9841073317 | 12 | Devaraj | Elephant Tank 5Th Street | 120 | Sewer Main Block |
| 9791614984 | 8 | vinothini | Elephant Tank 5Th Street | 120 | Sewer Main Block |
| 9345083535 | 6 | salma | Elephant Tank 5Th Street | 120 | Sewer Main Block |
| 9840650972 | 3 | shabir | Elephant Tank 5Th Street | 120 | Sewer Main Block |
📍 Same Issue · Same Street (1 chronic combinations, 5+ repeats)
CSVStreet + category combinations occurring 5+ times — chronic chokepoints where tickets keep getting closed but the cause isn't fixed.
| Count | Category | Street | Depot |
|---|---|---|---|
| 32 | Sewer Main Block | Elephant Tank 5Th Street | 120 |
⏱ Recurrence — Same Issue · Same Street
PDFHow fast the same category recurs on a street. Avg gap = mean days between consecutive complaints; higher per-month = faster-recurring, unresolved.
| Category | Street | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| Sewer Main Block | Elephant Tank 5Th Street | 120 | 32 | 15.9d | 1.95 |
⏱ Recurrence — Repeat Complainants
PDFHow often the same caller comes back. Avg gap = mean days between that caller’s complaints.
| Mobile | Name | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| 9841073317 | Devaraj | 120 | 12 | 44.7d | 0.73 |
| 9791614984 | vinothini | 120 | 8 | 45.3d | 0.76 |
| 9345083535 | salma | 120 | 6 | 61.6d | 0.58 |
| 9840650972 | shabir | 120 | 3 | 52.9d | 0.85 |
| Category | Total | Streets | Complainants | Spread |
|---|---|---|---|---|
| Sewer Main Block | 32 | 1 | 7 | |
| Sewer - House Block | 1 | 1 | 1 | |
| Sewer Machine Hole Open (or) Broken | 1 | 1 | 1 |