📈
Overall trend
51 complaints in this window
⏳
Open backlog
1 open / escalated
· worst: 118 (1)
51
Total Complaints
50
Closed · 98%
1
Open / Escalated
40
Streets Affected
44
Distinct Complainants
Reporting Period
01 Mar 2025, 07:09
→ 03 Sep 2026, 13:33
→ 03 Sep 2026, 13:33
Complaints by Depot (closed vs open)
Depot Comparison
| Depot | Total | Closed | Open | Streets |
|---|---|---|---|---|
| DEP 124 | 7 | 7 (100%) | 0 | 4 |
| DEP 113 | 7 | 7 (100%) | 0 | 5 |
| DEP 120 | 5 | 5 (100%) | 0 | 5 |
| DEP 122 | 4 | 4 (100%) | 0 | 3 |
| DEP 114 | 4 | 4 (100%) | 0 | 3 |
| DEP 109 | 4 | 4 (100%) | 0 | 3 |
| DEP 121 | 4 | 4 (100%) | 0 | 2 |
| DEP 118 | 3 | 2 (67%) | 1 | 2 |
| DEP 110 | 2 | 2 (100%) | 0 | 2 |
| DEP 112 | 2 | 2 (100%) | 0 | 2 |
| DEP 119 | 2 | 2 (100%) | 0 | 2 |
| DEP 117 | 2 | 2 (100%) | 0 | 2 |
| DEP 125 | 1 | 1 (100%) | 0 | 1 |
| DEP 115 | 1 | 1 (100%) | 0 | 1 |
| DEP 116 | 1 | 1 (100%) | 0 | 1 |
| DEP 123 | 1 | 1 (100%) | 0 | 1 |
| DEP 111 | 1 | 1 (100%) | 0 | 1 |
Complaint Categories
CSVMonthly Trend (with 3-month average)
Status
Complaint Mode
Top Streets
View all| Street | Depot | Complaints | People |
|---|---|---|---|
| Thulukanam Garden 2Nd Lane | DEP 121 | 3 | 2 |
| Mundakakanni Amman Koil Street | DEP 124 | 3 | 3 |
| Thiruvengadapuram Main Road | DEP 109 | 2 | 1 |
| Kumarappa Street | DEP 113 | 2 | 2 |
| Melpadi Muthu Street | DEP 113 | 2 | 1 |
| Asudeenkhan Street | DEP 114 | 2 | 2 |
| Ammaiappan Street | DEP 118 | 2 | 1 |
| Dr. Radhakrishnapuram Slum Road | DEP 122 | 2 | 1 |
| Sundaragramani Thottam | DEP 124 | 2 | 1 |
| Radhakrishnan Nagar | DEP 109 | 1 | 1 |
| Sriramaburam 2Nd Street | DEP 109 | 1 | 1 |
| Kamarajapuram Main Road | DEP 110 | 1 | 1 |
| Street | Depot | Sewer | People |
|---|---|---|---|
| Bajanai Koil Street (North) | 109 | 12 | |
| Sivan Koil Street | 112 | 19 | |
| Venkatachalam Street | 119 | 43 | |
| Sivan Koil South Street | 112 | 24 | |
| Pooramprakashrao Road | 119 | 22 | |
| Choolaimedu High Road | 112 | 33 | |
| Sowrashtra Nagar 1St Street | 112 | 16 | |
| Habibullah Road | 113 | 42 | |
| Periya Malaiyappan Street | 119 | 26 | |
| Muzafar Jung Bahadur Street | 115 | 25 |
| Street | Depot | Water | People |
|---|---|---|---|
| Habibullah Road | 113 | 21 | |
| Unnamalai Amman Street | 113 | 14 | |
| Khan Street | 109 | 4 | |
| Venkatachalam Street | 119 | 16 | |
| Avvai Shanmugam Salai | 118 | 10 | |
| Gangai Amman Koil Street | 119 | 7 | |
| Habibullah Shahib Cross Street | 114 | 4 | |
| Vannier Street | 109 | 14 | |
| Partha Sarathy Puram | 113 | 10 | |
| Buchi Babu Street | 114 | 6 |
| Street | Depot | Pollut. | People |
|---|---|---|---|
| Thalayari Street | 115 | 6 | |
| Mufthi Amirullah Shahib Street | 114 | 1 | |
| Dr. Natesan Ist Lane | 120 | 7 | |
| Fakkir Sahib Street | 114 | 9 | |
| Thomaiappan Street | 118 | 2 | |
| North Crescent Road | 117 | 12 | |
| Srinivasaperumal Sannathi II Street | 118 | 5 | |
| Gajabathy Lala Street | 120 | 6 | |
| Kamaraj Street | 123 | 6 | |
| Raja Annamalaipuram 4Th Main Road | 123 | 10 |
🔁 Recurrence — how often the same issue comes back (same category · same street)
PDF| Category | Street | Depot | Times | Span (days) | Avg gap (days) | Per month |
|---|---|---|---|---|---|---|
| No issue recurred often enough in this scope. | ||||||
Avg gap = average days between consecutive complaints of that type on that street. Lower gap / higher “per month” = a faster-recurring, unresolved problem.
🔬 Advanced Analysis
Pareto — the vital few (which categories drive most complaints)
Categories ordered by volume with their cumulative share. The highlighted rows are the smallest set that together account for ~80% of all complaints — fix these first.
| Category | Count | Share | Cumulative |
|---|---|---|---|
| Hand Pump Repair vital | 51 | 100% |
When complaints arrive (weekday × time of day)
Load pattern across the week — darker cells are busier six-hour windows. Useful for staffing and planning proactive checks before the peak.
| Night | Morning | Afternoon | Evening | Total | |
|---|---|---|---|---|---|
| Mon | 7 | 2 | 2 | 11 | |
| Tue | 6 | 2 | 2 | 10 | |
| Wed | 1 | 1 | 1 | 1 | 4 |
| Thu | 4 | 3 | 7 | ||
| Fri | 3 | 4 | 1 | 8 | |
| Sat | 6 | 6 | |||
| Sun | 2 | 1 | 2 | 5 | |
| Total | 1 | 29 | 13 | 8 | 51 |
Linked problems (category pairs that hit the same streets)
Pairs of issue types that recur together on the same street, ranked by the number of streets where both appear. Strong pairs point to a shared root cause worth fixing in one visit.
| Problem A | Problem B | Shared streets |
|---|---|---|
| Not enough overlapping complaints in this scope. | ||