Repeated Complaints
📄 Complainants PDF 📄 Same-Issue PDF 📄 Recurrence PDF🔁 Repeat Complainants (5 callers with 3+ complaints)
CSVSame mobile number raising 3+ complaints, with their address and the nature of complaints raised. High counts on a single street usually mean an unresolved recurring problem.
| Mobile | Count | Name(s) | Address (Street) | Depot | Nature of Complaint |
|---|---|---|---|---|---|
| 9791036708 | 8 | ASINA BEGUM / Rafic ahamed | Vada Agaram 1St Street | 109 | No Water Supply, Sewer Main Block |
| 9282143247 | 6 | A.V BALAKRISHNAN / BALAKRISHNAN | Vada Agaram 1St Street | 109 | Others, Sewer Main Block, Water Pollution |
| 9444957847 | 6 | G VIJAYA LAKSHMI | Vada Agaram 1St Street | 109 | No Water Supply, Sewer Main Block |
| 7550140252 | 5 | GOVINDRAJLU | Vada Agaram 1St Street | 109 | Sewer Main Block |
| 9710903151 | 3 | surender | Vada Agaram 1St Street | 109 | No Water Supply |
📍 Same Issue · Same Street (2 chronic combinations, 5+ repeats)
CSVStreet + category combinations occurring 5+ times — chronic chokepoints where tickets keep getting closed but the cause isn't fixed.
| Count | Category | Street | Depot |
|---|---|---|---|
| 28 | Sewer Main Block | Vada Agaram 1St Street | 109 |
| 8 | No Water Supply | Vada Agaram 1St Street | 109 |
⏱ Recurrence — Same Issue · Same Street
PDFHow fast the same category recurs on a street. Avg gap = mean days between consecutive complaints; higher per-month = faster-recurring, unresolved.
| Category | Street | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| Sewer Main Block | Vada Agaram 1St Street | 109 | 28 | 19.8d | 1.57 |
| No Water Supply | Vada Agaram 1St Street | 109 | 8 | 20.5d | 1.67 |
⏱ Recurrence — Repeat Complainants
PDFHow often the same caller comes back. Avg gap = mean days between that caller’s complaints.
| Mobile | Name | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| 9791036708 | ASINA BEGUM / Rafic ah | 109 | 8 | 62.7d | 0.55 |
| 9282143247 | A.V BALAKRISHNAN / BAL | 109 | 6 | 55d | 0.65 |
| 9444957847 | G VIJAYA LAKSHMI | 109 | 6 | 65d | 0.55 |
| 7550140252 | GOVINDRAJLU | 109 | 5 | 67.1d | 0.56 |
| 9710903151 | surender | 109 | 3 | 11.1d | 4.05 |
| Category | Total | Streets | Complainants | Spread |
|---|---|---|---|---|
| Sewer Main Block | 28 | 1 | 13 | |
| No Water Supply | 8 | 1 | 6 | |
| Others | 4 | 1 | 2 | |
| Water Pollution | 2 | 1 | 2 | |
| New Sewer Connection Not Yet Given | 1 | 1 | 1 | |
| Sewer Machine Hole Open (or) Broken | 1 | 1 | 1 | |
| Unclosed Roads | 1 | 1 | 1 |