Repeated Complaints
📄 Complainants PDF 📄 Same-Issue PDF 📄 Recurrence PDF🔁 Repeat Complainants (4 callers with 3+ complaints)
CSVSame mobile number raising 3+ complaints, with their address and the nature of complaints raised. High counts on a single street usually mean an unresolved recurring problem.
| Mobile | Count | Name(s) | Address (Street) | Depot | Nature of Complaint |
|---|---|---|---|---|---|
| 9361416060 | 27 | JAYALAKSHMI / MANI | Sowrashtra Nagar 1St Street | 112 | No Water Supply, Sewer Main Block |
| 9444132788 | 11 | Chitti babu / Chittibabu / Vivekanandhan | Sowrashtra Nagar 1St Street | 112 | Sewer Main Block |
| 9941132575 | 11 | PETER | Sowrashtra Nagar 1St Street | 112 | Sewer Main Block |
| 8680033013 | 3 | Deepa | Sowrashtra Nagar 1St Street | 112 | Sewer Main Block |
📍 Same Issue · Same Street (1 chronic combinations, 5+ repeats)
CSVStreet + category combinations occurring 5+ times — chronic chokepoints where tickets keep getting closed but the cause isn't fixed.
| Count | Category | Street | Depot |
|---|---|---|---|
| 63 | Sewer Main Block | Sowrashtra Nagar 1St Street | 112 |
⏱ Recurrence — Same Issue · Same Street
PDFHow fast the same category recurs on a street. Avg gap = mean days between consecutive complaints; higher per-month = faster-recurring, unresolved.
| Category | Street | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| Sewer Main Block | Sowrashtra Nagar 1St Street | 112 | 63 | 8.8d | 3.46 |
⏱ Recurrence — Repeat Complainants
PDFHow often the same caller comes back. Avg gap = mean days between that caller’s complaints.
| Mobile | Name | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| 9361416060 | JAYALAKSHMI / MANI | 112 | 27 | 18.5d | 1.68 |
| 9444132788 | Chitti babu / Chittiba | 112 | 11 | 51.2d | 0.64 |
| 9941132575 | PETER | 112 | 11 | 52.3d | 0.63 |
| 8680033013 | Deepa | 112 | 3 | 165.6d | 0.27 |
| Category | Total | Streets | Complainants | Spread |
|---|---|---|---|---|
| Sewer Main Block | 63 | 1 | 14 | |
| No Water Supply | 4 | 1 | 2 | |
| Sewer - House Block | 2 | 1 | 2 | |
| Water Pollution | 1 | 1 | 1 |