Repeated Complaints
📄 Complainants PDF 📄 Same-Issue PDF 📄 Recurrence PDF🔁 Repeat Complainants (10 callers with 3+ complaints)
CSVSame mobile number raising 3+ complaints, with their address and the nature of complaints raised. High counts on a single street usually mean an unresolved recurring problem.
| Mobile | Count | Name(s) | Address (Street) | Depot | Nature of Complaint |
|---|---|---|---|---|---|
| 8825743386 | 11 | K SRIDHAR | Venkatachalam Street | 119 | No Water Supply, Sewer - House Block, Sewer Main Block |
| 9176953548 | 6 | Susila r | Venkatachalam Street | 119 | Sewer - House Block, Sewer Main Block |
| 7448556752 | 5 | muthulakshmi | Venkatachalam Street | 119 | Sewer Main Block |
| 7305880780 | 4 | Prakash | Venkatachalam Street | 119 | Sewer Main Block |
| 9841457727 | 4 | Arif | Venkatachalam Street | 119 | Sewer Main Block |
| 7845260590 | 3 | MANIKANDAN | Venkatachalam Street | 119 | Sewer Main Block |
| 9487676362 | 3 | Anitha | Venkatachalam Street | 119 | Sewer Main Block |
| 9840984805 | 3 | Mallika Jayakumar | Venkatachalam Street | 119 | No Water Supply |
| 9841520040 | 3 | Madhan | Venkatachalam Street | 119 | Sewer - House Block, Sewer Main Block |
| 9841884832 | 3 | vijyakumar | Venkatachalam Street | 119 | Sewer Main Block |
📍 Same Issue · Same Street (3 chronic combinations, 5+ repeats)
CSVStreet + category combinations occurring 5+ times — chronic chokepoints where tickets keep getting closed but the cause isn't fixed.
| Count | Category | Street | Depot |
|---|---|---|---|
| 66 | Sewer Main Block | Venkatachalam Street | 119 |
| 20 | No Water Supply | Venkatachalam Street | 119 |
| 11 | Sewer - House Block | Venkatachalam Street | 119 |
⏱ Recurrence — Same Issue · Same Street
PDFHow fast the same category recurs on a street. Avg gap = mean days between consecutive complaints; higher per-month = faster-recurring, unresolved.
| Category | Street | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| Sewer Main Block | Venkatachalam Street | 119 | 66 | 8.4d | 3.62 |
| No Water Supply | Venkatachalam Street | 119 | 20 | 26.7d | 1.18 |
| Sewer - House Block | Venkatachalam Street | 119 | 11 | 38.4d | 0.86 |
⏱ Recurrence — Repeat Complainants
PDFHow often the same caller comes back. Avg gap = mean days between that caller’s complaints.
| Mobile | Name | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| 8825743386 | K SRIDHAR | 119 | 11 | 34.8d | 0.95 |
| 9176953548 | Susila r | 119 | 6 | 86.3d | 0.42 |
| 7448556752 | muthulakshmi | 119 | 5 | 55.7d | 0.67 |
| 7305880780 | Prakash | 119 | 4 | 38.3d | 1.04 |
| 9841457727 | Arif | 119 | 4 | 14.4d | 2.78 |
| 7845260590 | MANIKANDAN | 119 | 3 | 12d | 3.76 |
| 9487676362 | Anitha | 119 | 3 | 167d | 0.27 |
| 9840984805 | Mallika Jayakumar | 119 | 3 | 4d | 11.26 |
| 9841520040 | Madhan | 119 | 3 | 95.6d | 0.47 |
| 9841884832 | vijyakumar | 119 | 3 | 201.5d | 0.22 |
| Category | Total | Streets | Complainants | Spread |
|---|---|---|---|---|
| Sewer Main Block | 66 | 1 | 36 | |
| No Water Supply | 20 | 1 | 15 | |
| Sewer - House Block | 11 | 1 | 9 | |
| Water Pollution | 4 | 1 | 4 | |
| Others | 2 | 1 | 2 | |
| Sewer Machine Hole Open (or) Broken | 2 | 1 | 1 | |
| Water Leakage in Service Line / Main Line | 1 | 1 | 1 |