Repeated Complaints
📄 Complainants PDF 📄 Same-Issue PDF 📄 Recurrence PDF🔁 Repeat Complainants (3 callers with 3+ complaints)
CSVSame mobile number raising 3+ complaints, with their address and the nature of complaints raised. High counts on a single street usually mean an unresolved recurring problem.
| Mobile | Count | Name(s) | Address (Street) | Depot | Nature of Complaint |
|---|---|---|---|---|---|
| 8122466891 | 4 | THE R P F COMMISSIONER | T.v.k Road (Royapet Highroad) | 119 | Sewer - House Block, Sewer Main Block |
| 9444473474 | 4 | M SUBRAMANIAN | T.v.k Road (Royapet Highroad) | 119 | Sewer Main Block |
| 9444091302 | 3 | V K SANJEEVI ROWVEY | T.v.k Road (Royapet Highroad) | 119 | Sewer Main Block, Water Pollution |
📍 Same Issue · Same Street (2 chronic combinations, 5+ repeats)
CSVStreet + category combinations occurring 5+ times — chronic chokepoints where tickets keep getting closed but the cause isn't fixed.
| Count | Category | Street | Depot |
|---|---|---|---|
| 31 | Sewer Main Block | T.v.k Road (Royapet Highroad) | 119 |
| 5 | Sewer - House Block | T.v.k Road (Royapet Highroad) | 119 |
⏱ Recurrence — Same Issue · Same Street
PDFHow fast the same category recurs on a street. Avg gap = mean days between consecutive complaints; higher per-month = faster-recurring, unresolved.
| Category | Street | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| Sewer Main Block | T.v.k Road (Royapet Highroad) | 119 | 31 | 17.4d | 1.78 |
| Sewer - House Block | T.v.k Road (Royapet Highroad) | 119 | 5 | 106.1d | 0.35 |
⏱ Recurrence — Repeat Complainants
PDFHow often the same caller comes back. Avg gap = mean days between that caller’s complaints.
| Mobile | Name | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| 8122466891 | THE R P F COMMISSIONER | 119 | 4 | 137.8d | 0.29 |
| 9444473474 | M SUBRAMANIAN | 119 | 4 | 106.5d | 0.38 |
| 9444091302 | V K SANJEEVI ROWVEY | 119 | 3 | 1.8d | 24.43 |
| Category | Total | Streets | Complainants | Spread |
|---|---|---|---|---|
| Sewer Main Block | 31 | 1 | 24 | |
| Sewer - House Block | 5 | 1 | 3 | |
| No Water Supply | 4 | 1 | 3 | |
| Water Short Supply | 2 | 1 | 2 | |
| Water Leakage in Service Line / Main Line | 1 | 1 | 1 | |
| Water Pollution | 1 | 1 | 1 |