Repeated Complaints
📄 Complainants PDF 📄 Same-Issue PDF 📄 Recurrence PDF🔁 Repeat Complainants (2 callers with 3+ complaints)
CSVSame mobile number raising 3+ complaints, with their address and the nature of complaints raised. High counts on a single street usually mean an unresolved recurring problem.
| Mobile | Count | Name(s) | Address (Street) | Depot | Nature of Complaint |
|---|---|---|---|---|---|
| 9445007445 | 10 | Seetharaman | Krishnasami Avenue | 123 | Sewer Main Block |
| 9840569105 | 5 | GUNA / Kaznavi New Water Connection Not Yet Given R26041309122000316661 269-Seethammal Colony I Main Road 9840053538Area 9 - Teynampet DEP 123 - Abiramapuram, Dr. Ranga Road, Ch - 18 Call CenterClosed 08/05/2026 09.12 GUNA | Krishnasami Avenue | 123 | Sewer Main Block |
📍 Same Issue · Same Street (1 chronic combinations, 5+ repeats)
CSVStreet + category combinations occurring 5+ times — chronic chokepoints where tickets keep getting closed but the cause isn't fixed.
| Count | Category | Street | Depot |
|---|---|---|---|
| 17 | Sewer Main Block | Krishnasami Avenue | 123 |
⏱ Recurrence — Same Issue · Same Street
PDFHow fast the same category recurs on a street. Avg gap = mean days between consecutive complaints; higher per-month = faster-recurring, unresolved.
| Category | Street | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| Sewer Main Block | Krishnasami Avenue | 123 | 17 | 29.4d | 1.08 |
⏱ Recurrence — Repeat Complainants
PDFHow often the same caller comes back. Avg gap = mean days between that caller’s complaints.
| Mobile | Name | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| 9445007445 | Seetharaman | 123 | 10 | 30.7d | 1.09 |
| 9840569105 | GUNA / Kaznavi New Wat | 123 | 5 | 34.4d | 1.09 |
| Category | Total | Streets | Complainants | Spread |
|---|---|---|---|---|
| Sewer Main Block | 17 | 1 | 4 | |
| Sewer - House Block | 3 | 1 | 3 | |
| No Water Supply | 1 | 1 | 1 | |
| Water Leakage in Service Line / Main Line | 1 | 1 | 1 |