CMWSSB Complaint Analytics
Chennai Metro Water · Complaint Intelligence
Reset

Repeated Complaints

📄 Complainants PDF 📄 Same-Issue PDF 📄 Recurrence PDF

🔁 Repeat Complainants (19 callers with 3+ complaints)

CSV

Same mobile number raising 3+ complaints, with their address and the nature of complaints raised. High counts on a single street usually mean an unresolved recurring problem.

MobileCountName(s) Address (Street)DepotNature of Complaint
9840209786 7 VIJAYAKUMAR Ramakrishnapuram 3Rd Street 124 Sewer Main Block
9710394309 5 V KARUPPIAH Filling Point26081309124000317110 10/25-Kallukaran Street9600195237Area 9 - Teynampet DEP 124 - Mylapore, Mundakanni Amman Koil Street, Ch - 04 Call CenterClosed 24/08/2025 09.26 Vidya / Vidya Vinayagar Colony 124 Sewer Main Block
9840089582 5 narayanan / Sridhar Alamelumangapuram 124 Sewer Main Block
9941467903 5 EASHWARI / ESWARI Mosque Street 124 Sewer Main Block
9500010026 4 Muthulakshmi Alamelumangapuram 124 Sewer Main Block
9840959730 4 Anand / M UNNAPPAN Solaiappan Street 124 Sewer Main Block
8015807876 3 guna Madhavaperumal Koil Street 124 Sewer Main Block
8072054402 3 Suresh kumar P Sundaragramani Thottam 124 Sewer Main Block
8637488541 3 kannan Mandavelipakkam Lane, South Mada Street 124 Sewer Main Block
9443813344 3 S. RAMAKRISHNA, S. YOGEESWAR R.k. Mutt Road 124 Sewer Main Block
9444191736 3 Karthik / KARTHIK R Thiru.vi.ka. Salai (Royapettah High Road) 124 Sewer Main Block
9445050449 3 Sailappan Kutchery Lane, Kutchery Road 124 Sewer Main Block
9500063825 3 Gopinath / JEEVAN Kutchery Road, Rakkiyappa Street 124 Sewer Main Block
9710811421 3 vadivelu Thatchi Arunachalam Street 124 Sewer Main Block
9790741865 3 Balaji Nattu Veerachi Street 124 Sewer Main Block
9840267691 3 Mohan / Murali Nachiyappa Street 124 Sewer Main Block
9884069036 3 K JAYANTHI Solaiappan Street 124 Sewer Main Block
9940349652 3 Srikanth Nattu Veerachi Street 124 Sewer Main Block
9994981749 3 velmurgan Rakkiyappa Street 124 Sewer Main Block

📍 Same Issue · Same Street (23 chronic combinations, 5+ repeats)

CSV

Street + category combinations occurring 5+ times — chronic chokepoints where tickets keep getting closed but the cause isn't fixed.

CountCategoryStreetDepot
22 Sewer Main Block Kutchery Road 124
21 Sewer Main Block Alamelumangapuram 124
14 Sewer Main Block Nattu Veerachi Street 124
13 Sewer Main Block Rakkiyappa Street 124
13 Sewer Main Block Solaiappan Street 124
12 Sewer Main Block Nachiyappa Street 124
12 Sewer Main Block R.k. Mutt Road 124
10 Sewer Main Block Shanmugam Pillai Street 124
10 Sewer Main Block Thatchi Arunachalam Street 124
9 Sewer Main Block Mosque Street 124
9 Sewer Main Block Ramakrishnapuram 3Rd Street 124
8 Sewer Main Block Mundakakanni Amman Koil Street 124
8 Sewer Main Block Sundaragramani Thottam 124
7 Sewer Main Block Abraham Street 124
7 Sewer Main Block South Mada Street 124
7 Sewer Main Block Thiru.vi.ka. Salai (Royapettah High Road) 124
7 Sewer Main Block Vinayagar Colony 124
6 Sewer Main Block Kutchery Lane 124
6 Sewer Main Block Madhavaperumal Koil Street 124
6 Sewer Main Block Nallappan Street 124
6 Sewer Main Block Saradapuram 2Nd Street 124
5 Sewer Main Block Mandavelipakkam Street 124
5 Sewer Main Block North Mada Street 124

⏱ Recurrence — Same Issue · Same Street

PDF

How fast the same category recurs on a street. Avg gap = mean days between consecutive complaints; higher per-month = faster-recurring, unresolved.

CategoryStreetDepot×Avg gap/mo
Sewer Main Block Kutchery Road 124 22 24.9d 1.26
Sewer Main Block Alamelumangapuram 124 21 20.2d 1.56
Sewer Main Block Nattu Veerachi Street 124 14 25.1d 1.28
Sewer Main Block Rakkiyappa Street 124 13 44.9d 0.72
Sewer Main Block Solaiappan Street 124 13 37d 0.88
Sewer Main Block Nachiyappa Street 124 12 46.6d 0.7
Sewer Main Block R.k. Mutt Road 124 12 34.1d 0.96
Sewer Main Block Shanmugam Pillai Street 124 10 53.3d 0.63
Sewer Main Block Thatchi Arunachalam Street 124 10 32d 1.04
Sewer Main Block Mosque Street 124 9 39.5d 0.86
Sewer Main Block Ramakrishnapuram 3Rd Street 124 9 65.1d 0.52
Sewer Main Block Mundakakanni Amman Koil Street 124 8 54.8d 0.63
Sewer Main Block Sundaragramani Thottam 124 8 71.3d 0.48
Sewer Main Block Abraham Street 124 7 65.3d 0.54
Sewer Main Block South Mada Street 124 7 71.2d 0.49
Sewer Main Block Thiru.vi.ka. Salai (Royapettah High Road) 124 7 86.1d 0.41
Sewer Main Block Vinayagar Colony 124 7 80.9d 0.43
Sewer Main Block Kutchery Lane 124 6 82.8d 0.43
Sewer Main Block Madhavaperumal Koil Street 124 6 72.8d 0.49
Sewer Main Block Nallappan Street 124 6 77.3d 0.47
Sewer Main Block Saradapuram 2Nd Street 124 6 86.9d 0.41
Sewer Main Block Mandavelipakkam Street 124 5 119.2d 0.31
Sewer Main Block North Mada Street 124 5 110d 0.34

⏱ Recurrence — Repeat Complainants

PDF

How often the same caller comes back. Avg gap = mean days between that caller’s complaints.

MobileNameDepot×Avg gap/mo
9840209786 VIJAYAKUMAR 124 7 86.9d 0.4
9710394309 V KARUPPIAH Filling Po 124 5 85.2d 0.44
9840089582 narayanan / Sridhar 124 5 94.8d 0.4
9941467903 EASHWARI / ESWARI 124 5 34d 1.1
9500010026 Muthulakshmi 124 4 120.7d 0.33
9840959730 Anand / M UNNAPPAN 124 4 129.2d 0.31
8015807876 guna 124 3 32.5d 1.38
8072054402 Suresh kumar P 124 3 24.4d 1.84
8637488541 kannan 124 3 107.7d 0.42
9443813344 S. RAMAKRISHNA, S. YOG 124 3 53d 0.85
9444191736 Karthik / KARTHIK R 124 3 40.5d 1.11
9445050449 Sailappan 124 3 46d 0.98
9500063825 Gopinath / JEEVAN 124 3 138.4d 0.33
9710811421 vadivelu 124 3 125.5d 0.36
9790741865 Balaji 124 3 71.9d 0.63
9840267691 Mohan / Murali 124 3 58.6d 0.77
9884069036 K JAYANTHI 124 3 39.2d 1.15
9940349652 Srikanth 124 3 128.6d 0.35
9994981749 velmurgan 124 3 58.5d 0.77

Category-wise Summary

CSV PDF
CategoryTotalStreetsComplainantsSpread
Sewer Main Block 309 67 229