Repeated Complaints
📄 Complainants PDF 📄 Same-Issue PDF 📄 Recurrence PDF🔁 Repeat Complainants (3 callers with 3+ complaints)
CSVSame mobile number raising 3+ complaints, with their address and the nature of complaints raised. High counts on a single street usually mean an unresolved recurring problem.
| Mobile | Count | Name(s) | Address (Street) | Depot | Nature of Complaint |
|---|---|---|---|---|---|
| 9381028358 | 6 | A JAMAL DEEN / Abdul kathar / Abdulkathar | Vannier 2Nd Street | 109 | Sewer Main Block |
| 9710128119 | 5 | BHAVANI | Vannier 2Nd Street | 109 | Sewer Main Block |
| 9841720523 | 3 | Srinivasan / srinivash / srinivash s s | Vannier 2Nd Street | 109 | Sewer Main Block |
📍 Same Issue · Same Street (1 chronic combinations, 5+ repeats)
CSVStreet + category combinations occurring 5+ times — chronic chokepoints where tickets keep getting closed but the cause isn't fixed.
| Count | Category | Street | Depot |
|---|---|---|---|
| 24 | Sewer Main Block | Vannier 2Nd Street | 109 |
⏱ Recurrence — Same Issue · Same Street
PDFHow fast the same category recurs on a street. Avg gap = mean days between consecutive complaints; higher per-month = faster-recurring, unresolved.
| Category | Street | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| Sewer Main Block | Vannier 2Nd Street | 109 | 24 | 20.1d | 1.56 |
⏱ Recurrence — Repeat Complainants
PDFHow often the same caller comes back. Avg gap = mean days between that caller’s complaints.
| Mobile | Name | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| 9381028358 | A JAMAL DEEN / Abdul k | 109 | 6 | 33.6d | 1.07 |
| 9710128119 | BHAVANI | 109 | 5 | 32.4d | 1.16 |
| 9841720523 | Srinivasan / srinivash | 109 | 3 | 196.6d | 0.23 |
| Category | Total | Streets | Complainants | Spread |
|---|---|---|---|---|
| Sewer Main Block | 24 | 1 | 12 |