Repeated Complaints
📄 Complainants PDF 📄 Same-Issue PDF 📄 Recurrence PDF🔁 Repeat Complainants (3 callers with 3+ complaints)
CSVSame mobile number raising 3+ complaints, with their address and the nature of complaints raised. High counts on a single street usually mean an unresolved recurring problem.
| Mobile | Count | Name(s) | Address (Street) | Depot | Nature of Complaint |
|---|---|---|---|---|---|
| 9884927135 | 10 | M. RAGHURAMAN | Raja Annamalaipuram 7Th Main Road | 123 | Sewer Main Block |
| 9940046670 | 8 | DR. RAMAKRISHNAN | Raja Annamalaipuram 7Th Main Road | 123 | Sewer Main Block |
| 9841186401 | 4 | T. E. NEERAJA | Raja Annamalaipuram 7Th Main Road | 123 | Sewer Main Block |
📍 Same Issue · Same Street (1 chronic combinations, 5+ repeats)
CSVStreet + category combinations occurring 5+ times — chronic chokepoints where tickets keep getting closed but the cause isn't fixed.
| Count | Category | Street | Depot |
|---|---|---|---|
| 27 | Sewer Main Block | Raja Annamalaipuram 7Th Main Road | 123 |
⏱ Recurrence — Same Issue · Same Street
PDFHow fast the same category recurs on a street. Avg gap = mean days between consecutive complaints; higher per-month = faster-recurring, unresolved.
| Category | Street | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| Sewer Main Block | Raja Annamalaipuram 7Th Main Road | 123 | 27 | 18.3d | 1.71 |
⏱ Recurrence — Repeat Complainants
PDFHow often the same caller comes back. Avg gap = mean days between that caller’s complaints.
| Mobile | Name | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| 9884927135 | M. RAGHURAMAN | 123 | 10 | 42.7d | 0.78 |
| 9940046670 | DR. RAMAKRISHNAN | 123 | 8 | 59.9d | 0.57 |
| 9841186401 | T. E. NEERAJA | 123 | 4 | 60.3d | 0.66 |
| Category | Total | Streets | Complainants | Spread |
|---|---|---|---|---|
| Sewer Main Block | 27 | 1 | 8 |