Repeated Complaints
📄 Complainants PDF 📄 Same-Issue PDF 📄 Recurrence PDF🔁 Repeat Complainants (4 callers with 3+ complaints)
CSVSame mobile number raising 3+ complaints, with their address and the nature of complaints raised. High counts on a single street usually mean an unresolved recurring problem.
| Mobile | Count | Name(s) | Address (Street) | Depot | Nature of Complaint |
|---|---|---|---|---|---|
| 9600011400 | 13 | uthra kumar | Bajanai Koil Street Lane | 109 | Sewer Main Block |
| 9840311378 | 8 | DHAMOTHARAN | Bajanai Koil Street Lane | 109 | Sewer Main Block |
| 9841142896 | 6 | V DAMODHARAN | Bajanai Koil Street Lane | 109 | Sewer Main Block |
| 9841847040 | 4 | K SARAVANAN | Bajanai Koil Street Lane | 109 | Sewer Main Block |
📍 Same Issue · Same Street (1 chronic combinations, 5+ repeats)
CSVStreet + category combinations occurring 5+ times — chronic chokepoints where tickets keep getting closed but the cause isn't fixed.
| Count | Category | Street | Depot |
|---|---|---|---|
| 35 | Sewer Main Block | Bajanai Koil Street Lane | 109 |
⏱ Recurrence — Same Issue · Same Street
PDFHow fast the same category recurs on a street. Avg gap = mean days between consecutive complaints; higher per-month = faster-recurring, unresolved.
| Category | Street | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| Sewer Main Block | Bajanai Koil Street Lane | 109 | 35 | 13.4d | 2.3 |
⏱ Recurrence — Repeat Complainants
PDFHow often the same caller comes back. Avg gap = mean days between that caller’s complaints.
| Mobile | Name | Depot | × | Avg gap | /mo |
|---|---|---|---|---|---|
| 9600011400 | uthra kumar | 109 | 13 | 20.1d | 1.62 |
| 9840311378 | DHAMOTHARAN | 109 | 8 | 19.5d | 1.76 |
| 9841142896 | V DAMODHARAN | 109 | 6 | 14.6d | 2.47 |
| 9841847040 | K SARAVANAN | 109 | 4 | 127.1d | 0.31 |
| Category | Total | Streets | Complainants | Spread |
|---|---|---|---|---|
| Sewer Main Block | 35 | 1 | 8 |