📈
Overall trend
7 complaints in this window
⚠️
Rising issue (last 30 days)
Hand Pump Repair
▲ +2
⏳
Open backlog
0 open / escalated
· 100% closed
7
Total Complaints
7
Closed · 100%
0
Open / Escalated
5
Streets Affected
6
Distinct Complainants
Reporting Period
18 Aug 2025, 11:03
→ 08 Jun 2026, 10:51
→ 08 Jun 2026, 10:51
Complaint Categories
CSVMonthly Trend (with 3-month average)
Status
Complaint Mode
Top Streets
View all| Street | Depot | Complaints | People |
|---|---|---|---|
| Kumarappa Street | DEP 113 | 2 | 2 |
| Melpadi Muthu Street | DEP 113 | 2 | 1 |
| Dharmapuram III Street | DEP 113 | 1 | 1 |
| Krishnama Lane | DEP 113 | 1 | 1 |
| Partha Sarathypuram Lane | DEP 113 | 1 | 1 |
| Street | Depot | Sewer | People |
|---|---|---|---|
| Habibullah Road | 113 | 42 | |
| Kumarappa Street | 113 | 17 | |
| West Mada Street | 113 | 27 | |
| Partha Sarathy Puram | 113 | 18 | |
| North Ushman Road | 113 | 24 | |
| Grama II Street | 113 | 11 | |
| Kodambakkam High Road (Alias) Dr.m.g.r. Salai | 113 | 14 | |
| South Mada Street | 113 | 8 | |
| Veerabadran Street | 113 | 14 | |
| Cathedral Garden Road | 113 | 10 |
| Street | Depot | Water | People |
|---|---|---|---|
| Habibullah Road | 113 | 21 | |
| Unnamalai Amman Street | 113 | 14 | |
| Partha Sarathy Puram | 113 | 10 | |
| Kumarappa Lane | 113 | 9 | |
| Thilak Street | 113 | 9 | |
| Bala Muthu Krishnan Street | 113 | 7 | |
| Thirumoorthy Nagar I Street | 113 | 1 | |
| North Ushman Road | 113 | 9 | |
| Kodambakkam High Road (Alias) Dr.m.g.r. Salai | 113 | 6 | |
| Krishnabai Street | 113 | 4 |
| Street | Depot | Pollut. | People |
|---|---|---|---|
| Saradambal Street | 113 | 5 | |
| Balaji Avenue II Street | 113 | 7 | |
| Krishnabai Street | 113 | 4 | |
| Rama Street | 113 | 4 | |
| Thiyagaraya Gramani St | 113 | 4 | |
| Dharmapuram Vii Street | 113 | 3 | |
| Partha Sarathy Puram | 113 | 2 | |
| Thilak Street | 113 | 4 | |
| Cathedral Garden Road | 113 | 1 | |
| Dharmapuram II Street | 113 | 3 |
🔁 Recurrence — how often the same issue comes back (same category · same street)
PDF| Category | Street | Depot | Times | Span (days) | Avg gap (days) | Per month |
|---|---|---|---|---|---|---|
| No issue recurred often enough in this scope. | ||||||
Avg gap = average days between consecutive complaints of that type on that street. Lower gap / higher “per month” = a faster-recurring, unresolved problem.
🔬 Advanced Analysis
Pareto — the vital few (which categories drive most complaints)
Categories ordered by volume with their cumulative share. The highlighted rows are the smallest set that together account for ~80% of all complaints — fix these first.
| Category | Count | Share | Cumulative |
|---|---|---|---|
| Hand Pump Repair vital | 7 | 100% |
When complaints arrive (weekday × time of day)
Load pattern across the week — darker cells are busier six-hour windows. Useful for staffing and planning proactive checks before the peak.
| Night | Morning | Afternoon | Evening | Total | |
|---|---|---|---|---|---|
| Mon | 2 | 2 | |||
| Tue | 2 | 1 | 3 | ||
| Wed | 0 | ||||
| Thu | 1 | 1 | |||
| Fri | 1 | 1 | |||
| Sat | 0 | ||||
| Sun | 0 | ||||
| Total | 0 | 3 | 3 | 1 | 7 |
Linked problems (category pairs that hit the same streets)
Pairs of issue types that recur together on the same street, ranked by the number of streets where both appear. Strong pairs point to a shared root cause worth fixing in one visit.
| Problem A | Problem B | Shared streets |
|---|---|---|
| Not enough overlapping complaints in this scope. | ||